Years of Experience,
Thousands Served
Regardless what profession you're in there are times you simply wear too many hats as an entrepreneur. You know you're missing business. We have years of experience in customer relations and all calls are answered live: no recordings. Learn More
Have Questions?
Chat With Us Live
Live Chat
Multiple Solutions,
No Problem!
Part time, full time, after hours
weekends only, call over flow...
We have you covered!
Learn More

Client Care Experts

BookITPros is a USA based call center for home inspectors who works as a communication resource for businesses in need of help to address client care request and issues. Our expert team of client care professionals, along with our state of the art software can support all of your client care needs.

We don’t sell basic pre script plans. Our team wants to learn about your companies background and specific needs. This way we can deliver what you need and eliminate what you don’t protecting your bottom line. We are a military and family owned business with a combined 30 plus years of client care experience and we are ready to support your company’s needs. Sound good? Book a Zoom consultation today by calling (314) 755-0101 or email us at support@bookitpros.com.

Top Reasons Why Many Choose

Educated: With over 30 years of combined client care experience you can be rest assured your success within your own business is our only concern. BookItPros is owned and operated by a home inspector in business 13 years and has 20 years of military service, a general contractor in business over 20 years and a call center specialist with years of experience. Between all of us we have dealt with thousands of clients over the years booking appointments, solving issues and understand 100% what it takes to be successful within the service industry.

Attention to Detail: Research, ample time spent with clients, and analyzing client needs are key in order to produce an experience the client will remember for years to come. We strive to produce an outstanding client care experience with a goal of having them as repeat customers year after year. All calls are recorded and we spend a great deal of time training our agents and listening in to ensure our agents leaves your potential client with a mindset to leave your company a 5 star review.

 

Confidential: We do not release your clients data without your permission. We truly believe clients personal data should be safeguarded at all times.

 

Cloud Based: We have highly skilled agents based on both coast lines and throughout the middle part of the United States which allows us to cover all time zones 7 days a week. We train and monitor our agents by using state of the art software with advanced analytics to include Zoom video calls. Rest assured, we know if an agent is not 100% and will take swift action to correct the issue if one should arise. Our client care expectations are very high and will become very evident the first day you sign up with us. Give us 5% of your trust and we will earn the other 95%.

In addition to the building we offer the following ancillary services:

No Contracts Cancel Anytime

We Are Your Office

Our Clients Speak Volumes

Happy Client
Review

Kate

I spent a long time investigating call centers. After hearing such a glowing review from a close friend of mine, BookItPro was an obvious choice. Brian was extremely helpful and had great communication with us during and after our sign up process. He was extremely kind and we appreciated his relaxed demeanor. He answered any questions we had and put together a plan that best fit the needs for our company. We were impressed with how quickly we were up and running, working with our tight timeline. Fast forward... our client care team has increased our bottom line by 25% and it's only been four months since signing up. I am so glad I made the decision to stop wearing the phone tree hat and will not be looking back anytime soon.

Review

Alex

I run a very busy company with a handful of employees and could not keep solid help when it comes to managing the phone. Allie's team has been nothing but incredible. I don't know how they do it but not a single dropped call and my clients rave about them. Client care is very important to me and I have a very high bar set. I personally had people call Allie's team on several occasions and not once did we encounter anything short of outstanding professionalism. They always answer the phone with much enthusiasm. I am very happy and I hope to grow my business with Allie's help for years to come.

Review

Dan

I have worked with Billy several times over the past several years and found him to be extremely thorough and very conscientious. Any time I had a question he was back to me with clarification in a matter of hours. Having been a builder myself in years past I would recommend him to anyone. As a home inspector, STL Home Inspection Services, you will quickly realize his many outstanding reviews online stand out well above the crowd and one thing in common is how well he takes care of his clients. Client care is extremely important to him and how he built a successful home inspection business. I would not hesitate to use him for his call center business.

Let's Talk Virtual
Set Up A Live Zoom Demo

Have questions? We love to help. Use our live chat option or send us a question by clicking on “Ask Client Care”.