Meet the team

Allie Richardson
Allie Richardson


Allie has over 12 years of client care experience and six years where she worked for a home inspector writing reports and attending home inspections. She has handled thousands of calls and appointments and has no plans to look back. She loves what she does and works day in and day out to make sure every single customer and home inspection business is taken care of. She will love your company like it’s her very own to make sure your business strives with success!

Billy Boerner
Billy Boerner

Allie's Dad

With 20 years of active military service and 15 years as a home and commercial building inspector, you can be rest assured, Billy has unique skills when it comes to handling client inquires, upselling and taking care of client’s. With thousands of homes and building inspections completed, Billy has a very distinct ability when it comes to talking to people in person, online and over the phone. He loves helping people, loves educating people and is very focused at helping you achieve all your goals as you focus on your business for years to come.

Rikki Ferguson

Team Lead

Meet our team lead, Rikki. When she’s not taking calls, she’s busy answering emails, following up on leads and quotes. She’s been with BookItPro’s for three years now and has always been determined to take care of every customer and inspector. She’s extremely knowledgeable when it comes to the home inspection industry and pays attention to every single detail about the companies she takes care of. Our inspectors love her and so do we!

Miriam Cary

Client Care Coordinator

Meet our client coordinator, Miriam. She loves what she does when it comes to taking care of your clients and agents! She’s immensely detail oriented, which is a huge plus when taking care of the calendars! She does her best day in and day out to make sure no mistakes go un-noticed and that everyone is happy. Miriam joined us here at BookItPro’s with already five years of customer service under her belt.